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The Leader in DECISION INTELLIGENCEThe AI feedback engine for revenue teams that win
We talk directly to your customers, so you hear what they’d never tell your team—at a scale that hasn't been possible until now.
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Uncover the why behind every customer decision
We call this Decision Intelligence—capturing candid customer feedback to understand what drives conversion, retention, and growth. Teams that listen to their customers see measurable results.
Three ways we collect rich customer feedback
From expert-led interviews to fully autonomous AI, Clozd gives you the ability to capture honest, in-depth customer conversations at scale.
Human-led interviews
A seasoned Clozd interviewer runs a 30-minute conversation with your buyer—exploring the real reasons behind their final decision.
AI-assisted interviews
Buyers respond to your pre-recorded prompts, while our AI agent listens and asks follow-ups to paint a full picture of the decision-making process.
AI-led interviews
Our AI agent—adaptive and available 24/7—handles the conversation from start to finish, giving you an efficient way to scale powerful insights.
Decision Intelligence for every team
Clozd gives every leader access to real customer insights—so your teams can align, act, and lead with confidence.
Decision Intelligence at key customer touchpoints
Clozd captures candid feedback at every decisive moment—from the first time a buyer evaluates your category through onboarding, renewal, and expansion. These are some of the key touchpoints where feedback creates the most value.
Uncover the real reasons you win and lose deals
Every closed deal becomes a source of truth. Clozd interviews your buyers, identifies the decision drivers, and surfaces the insights your CRM notes and sales call recordings fail to capture.
Retention begins on day one
By capturing candid feedback early in the relationship, you can see if your new customers are actually realizing value, where you fell short of expectations, and what needs to change before small issues grow into larger problems.
Feedback that fuels great experiences
Customer experience is a direct driver of retention, expansion, and advocacy. Poor experiences compound silently across touchpoints, while exceptional experiences create momentum.
Don’t let churn sneak up on you
Interviews with former customers create a feedback loop that extends beyond the renewal. Even when a customer chooses to leave, understanding why helps you protect similar revenue in the future.
The #1 win-loss platform on G2
Clozd is consistently ranked as the best win-loss solution for ROI, ease of use, and quality of support—by the revenue leaders who use our platform every day.
Connect with a member of our team
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