FLEX INTERVIEWS

Collect rich insights at scale

Flex Interviews meet your buyers where they are—any time, any place—so you can easily collect impactful, unbiased feedback at scale.

Capture robust feedback

Flex Interviews deliver rich, qualitative insights and enable you to scale your win-loss program to capture feedback across your pipeline.

Having access to a broader set of win-loss data helps you identify important trends—so you can make meaningful changes to drive revenue and increase retention.

How it works

Your buyers are busy, and sometimes it’s difficult to find time for a traditional, in-person win-loss interview.

With Flex Interviews, the process is simple—we record the questions you want to ask, and your buyers have the flexibility to respond when and where it’s most convenient for them.

We then analyze the feedback and deliver powerful insights—in a way that's much more convenient for your busiest buyers.

The power of Flex Interviews

Data at scale

Flex Interviews make it easy to scale your win-loss program by capturing insights and identifying trends more broadly across your pipeline.

Rich insights

Buyers submit their feedback in their own voice—through video or audio recordings—giving you direct insight to their sentiment.

Agility and flexibility

There's no wrong time or place for your buyers to share their honest feedback, which they submit asynchronously from their smartphone or computer.

Clozd feedback channels

The richest insights always come from live buyer interviews, though asynchronous interviews and surveys also provide specific benefits. The best programs usually incorporate a mix of all three.

Live Interviews