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WIN-LOSS ANALYSIS

When you listen to your buyers, your

gets better

Your buyers know exactly why you win and lose. Why aren’t you talking to them?

Easily uncover and analyse win-loss insights

No other solution delivers win-loss insights as quickly and conveniently as Clozd. We carefully analyse and tag themes from the buyer feedback and then share powerful insights—all through the Clozd Platform.

Minimise weaknesses, enhance strengths

Unfiltered and unbiased feedback from your buyers helps you identify your weaknesses—and strengths—which gives revenue-influencing teams the data they need to make meaningful strategic decisions.

Create a culture centred on winning

When your entire organisation is aligned on the real reasons you’re winning and losing, each team is empowered to contribute to a broader company culture centred on winning.

Clozd has been a great partner in our win-loss journey. They were flexible in developing a methodology that worked for our needs. They feel like an extension of our team.”

Alissa Lydon | Product Marketing Manager
WIN-LOSS ANALYSIS
What could your custom win-loss program look like?
Collect unbiased and unfiltered buyer feedback

Clozd goes straight to the source—actual decision makers—to find out why they decided to buy from you (or from someone else). Our win-loss experts conduct adaptive, in-depth interviews with each buyer to uncover the critical factors that drove their buying decisions—and then we deliver those insights 10x faster than any other win-loss analysis provider.

Partner with the industry’s top
win-loss experts

Our experienced team of program managers will help you refine your win-loss strategy, ask insightful questions, target the right accounts, and leverage the most valuable data sources.

Learn more
Customise your program

Our program managers and consultants take the time to learn about your company and industry, and then we design a custom win-loss analysis program for you, tailoring our approach based on your specific needs and objectives.

Easily analyse win-loss findings

We deliver win-loss insights through the Clozd Platform, which integrates with your CRM, automates data collection, and provides a quick, clear view of why you win and lose. Our platform allows you to:

Uncover key Decision Drivers
Explore competitive insights
Automate win-loss feedback
Dig deeper on every deal
Monitor your win rate
Learn more
Utilise win-loss insights to drive org-wide strategy

Our user-friendly platform makes it easy to engage key stakeholders throughout your organisation. The system alerts users each time deal-level feedback and summary reports are available, and the platform integrates with other systems—like Salesforce and Slack—to create moments of insight within the everyday tools your team already uses.

benefits of clozd
The org-wide value of
win-loss analysis

Winning is a collective effort, and Clozd delivers powerful buyer intelligence to every revenue-influencing team. Empower your teams with the win-loss insights they need to capitalize on proven strengths and address critical shortcomings.

Sales

Get the truth about why your customers renew or leave—and then use that data to boost retention.

Sales overview
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Product Marketing

Influence your product roadmap and help your sales team renew more deals.

Product marketing overview
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Executives

Align your teams, make strategic decisions, and drive retention.

Executives overview
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Marketing Leaders

Create optimal strategies that improve retention outcomes for your business.

Marketing overview
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Sales Ops

Drive changes to sales execution and enablement to help you truly connect with your customers.

Sale ops overview
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Case Studies
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Overview

Headquartered in Switzerland—with offices in London and New York City—Frontify has leveraged win-loss insights to guide their new positioning and create persuasive marketing collateral.

Read the full case study
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We just signed a huge new client thanks to our new positioning. Our win-loss research has a strong impact on these strategic projects.”
Alexina Clements | Senior Customer Insights Manager at Frontify
Overview

After Headspace's mid-pandemic merger with Ginger, they leaned on win-loss insights to guide their ensuing rebrand. Today, they continue to partner with Clozd to add depth to their research and understand what truly resonates with their clients.

Read the full case study
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We’re well-situated between a lot of different teams, and one of the things that really helps us gain credibility is having customer insights to support our recommendations.”
Zahra Chithiwala | Group Product Marketing Manager at Headspace
Overview

Clearbit has taken a product-centric approach to win-loss analysis, with a primary focus on increasing both product adoption and customer retention. The result? They attribute a 10% increase in gross retention to win-loss analysis by Clozd.

Read the full case study
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We were able to get to the core of some issues that customers were having, and we’ve seen a massive improvement in retention—greater than 10 percent GRR improvement quarter over quarter.”
Rebecca Yang | VP of Engineering at Clearbit

Ready to get started?

Explore how win-loss analysis can help your buiness win more. Last chance plug for clozd.

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Win-loss analysis

Explore how win-loss analysis can help your business win more.

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Churn analysis

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Try out Clozd for free to analyze one of your own wins or losses.

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Clozd Platform

The Clozd Platform helps your business win more

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Churn Analysis

Boost customer retention by partnering with Clozd

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Clozd helps us understand, with confidence, why we win and lose deals."

Ike Nwabah | VP of Marketing

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Every review from Clozd that I read teaches me new ways to improve our sales process.

Tripp R. | Global Competitive Insights Manager

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Depth of knowledge we could never achieve on our own."

Gary C. | VP of Product Marketing

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