Why clozd?

Critical customer insights—collected by adaptive AI agents and expert interviewers

Understand exactly what your customers need so you can drive sustainable, long-term growth.

Win-loss analysis
Implementation feedback
Customer experience
Retention analysis
Turn win-loss analysis into a revenue engine

Leverage deep buyer insights to refine your sales strategy, sharpen your positioning, and systematically improve your win rate.

Win-loss analysis
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Ensure smooth onboarding and early adoption

Capture post-implementation feedback to identify roadblocks, drive engagement, and set your customers up for long-term success.

Implementation feedback
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Keep your customers happy—and primed for growth

Identify what keeps your customers engaged—and then create a roadmap for expansion opportunities.

Customer experience
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Understand what keeps customers coming back

Learn why some customers stay and others leave—so you can address their challenges with the solutions they need.

Retention analysis
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How we collect powerful feedback

Real conversations drive real outcomes

Increase your win rate

AuditBoard used win-loss data to refine their sales process—and then boosted their win rate by 5%.

Boost retention

Clearbit increased gross retention by 10% thanks to win-loss analysis with Clozd.

Identify win-back opportunities

Hello Heart’s team used a Clozd interview to identify a $500k win-back opportunity.

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Win-loss data is the ultimate customer-obsession metric. When you’re making a decision, it doesn’t matter what you think—it matters what your customers say."
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Matt Nelson
VP of Product Marketing
clearbit logo
We were able to get to the core of some issues that current customers were having, and we’ve seen a massive improvement in retention—greater than 10% GRR improvement quarter over quarter.”
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Rebecca Yang
VP of Engineering
Our sales rep heard a 'no,' but the Clozd interviewer heard 'not now.' If that interview hadn't happened, we probably would've put that deal to the side and not pursued it. Instead, we've got a late-stage $500k opportunity in our hands.”
Tom Kahl headshot
Tom Kahl
Chief Revenue Officer

Deep insights for every member of your team

CRO

Fuel growth with a complete view of the customer journey.

Boost your win rate

Align your GTM teams

Eliminate deal landmines

Scale winning tactics

Product Marketer

Create messaging that resonates.

Refine your messaging

Improve pipeline conversion

Strengthen brand positioning

Align with the sales team

VP of Sales

Get the truth about why you win and lose.

Boost your team’s win rate

Scale winning behaviors

Uncover deal-killers before they repeat

Ramp new reps faster

Head of Marketing

Build smarter GTM strategies and drive real revenue.

Refine your product positioning

Influence the product roadmap

Support sales enablement

Win competitive deals

CS Director

Uncover the reasons customers stay or churn.

Identify customer pain points

Reduce churn risk

Surface expansion opportunities

Improve onboarding

Head of Product

Prioritize what matters most to your customers.

Validate roadmap priorities

Identify feature gaps

Reduce launch risk

Improve product adoption

Expert Services

We do the work—you enjoy the insights

Our experienced team makes your life easy by working together to deliver timely customer feedback at scale.

Connect with a member of our team

Talk with us
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Clozd helps us understand, with confidence, why we win and lose deals."

Ike Nwabah | VP of Marketing

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Every review from Clozd that I read teaches me new ways to improve our sales process.

Tripp R. | Global Competitive Insights Manager

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Depth of knowledge we could never achieve on our own."

Gary C. | VP of Product Marketing

tableau
Clozd is a no-brainer. The upfront investment is quickly dwarfed by the immense value it brings in the form of actionable intelligence and competitive advantage.”

Dan Bolton | Vice President of Corporate Marketing at Nitrogen

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Clozd checks all the boxes to store, filter, analyze, and share win-loss findings at scale. Better yet, their team members are true consultative partners that have helped us up-level our win-loss program."

Karen Warfield | Head of Competitive Intelligence at Clari

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It's invaluable feedback that comes directly from our customers and helps support us in our product planning and when we go up against competitors."

Hillary Neal | GTM Processes & Programs Leader at Qualtrics

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