Resource Library
Your hub for insights across the customer journey
Clozd Blog
Access game-changing content from our team of experts
Customer Stories
See how real companies are using customer feedback
Definitive Guide to Win-Loss Analysis
Everything you need to start doing win-loss analysis
ROI Calculator
See how much you can increase your revenue
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Tailored interviews conducted by certified industry veterans
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Other Use Cases
Feedback Collection
The Clozd advantage
Real conversations—powered by Clozd AI—reveal the nuance and emotion behind customer decisions and behavior.
Talk with usUnderstand exactly what your customers need so you can drive sustainable, long-term growth.
Leverage deep buyer insights to refine your sales strategy, sharpen your positioning, and systematically improve your win rate.
Capture post-implementation feedback to identify roadblocks, drive engagement, and set your customers up for long-term success.
Identify what keeps your customers engaged—and then create a roadmap for expansion opportunities.
Learn why some customers stay and others leave—so you can address their challenges with the solutions they need.
Flex Interviews, powered by Clozd's AI Interviewer, let customers share feedback asynchronously—so you can capture qualitative insights at scale.
Live Interviews, led by Clozd’s expert consultants, surface rich, candid insights through thoughtful and adaptive conversations.
AuditBoard used win-loss data to refine their sales process—and then boosted their win rate by 5%.
Clearbit increased gross retention by 10% thanks to win-loss analysis with Clozd.
Hello Heart’s team used a Clozd interview to identify a $500k win-back opportunity.
Fuel growth with a complete view of the customer journey.
Boost your win rate
Align your GTM teams
Eliminate deal landmines
Scale winning tactics
Create messaging that resonates.
Refine your messaging
Improve pipeline conversion
Strengthen brand positioning
Align with the sales team
Get the truth about why you win and lose.
Boost your team’s win rate
Scale winning behaviors
Uncover deal-killers before they repeat
Ramp new reps faster
Build smarter GTM strategies and drive real revenue.
Refine your product positioning
Influence the product roadmap
Support sales enablement
Win competitive deals
Uncover the reasons customers stay or churn.
Identify customer pain points
Reduce churn risk
Surface expansion opportunities
Improve onboarding
Prioritize what matters most to your customers.
Validate roadmap priorities
Identify feature gaps
Reduce launch risk
Improve product adoption
Turn customer insights into strategic action with Clozd's AI-driven feedback platform.
We automate the entire process—including outreach, scheduling, and incentives—and conduct world-class live and AI interviews to uncover the why behind customer behavior.
Each interview is recorded and transcribed in real time, and we use generative AI to highlight themes and quotes, tag keywords, and create a detailed summary.
Share insights through Slack, your CRM, or email—or use Ask Clozd (our custom, AI-powered search tool) to effortlessly analyze your interview data and deliver personalized insights.
Our experienced team makes your life easy by working together to deliver timely customer feedback at scale.
Ike Nwabah | VP of Marketing
Tripp R. | Global Competitive Insights Manager
Gary C. | VP of Product Marketing
Dan Bolton | Vice President of Corporate Marketing at Nitrogen
Read more reviewsKaren Warfield | Head of Competitive Intelligence at Clari
Read more reviewsHillary Neal | GTM Processes & Programs Leader at Qualtrics
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